Occupational Certificate Office Administrator (NQF 5)
- 3 Years
Purpose of Qualification
This occupational qualification provides an opportunity for the learner to acquire a range of administrative skills to coordinate the activities of an office including information management and operational processes.
Overview (Total Credits: 445)
Career Focus
Supporting Executive Management with:
- Office Administration and record management
- Resource/facilities management
- Tender administration
- PR and advocacy and social and digital media
Registered With
Department of Higher Education and Training
Accredited By
QCTO (SAQA ID: 102161)
Admission Requirements
NQF Level 4 with Communication
Assessment of Programme
PC Training & Business College will conduct internal assessments by means of assessment activities and signed off work experience log sheets. Upon successful completion of all modules, The Institution provides a statement of results to the candidate and QCTO, as part of the candidate’s application to complete the external Summative Assessment conducted by the QCTO.
Modules by Semester
Year 1
Total Credits: 150
| Semester: 1 | NQF Level | Credits |
|---|---|---|
|
334102002-KM-01, Effective office administration and management |
5 |
10 |
|
334102002-KM-02, Business communication and customer services |
5 |
8 |
|
334102002-KM-03, Office protocol, deportment and etiquette |
5 |
8 |
|
334102002-PM-01, Communication and effective customer relationships |
5 |
10 |
|
334102002-WM-02, Handle customer and client's queries and liaison in an office |
5 |
8 |
|
334102002-KM-06, Introductory project management |
4 |
2 |
|
334102002-KM-07, Computerised Project Management |
5 |
15 |
|
334102002-KM-08, Basic business calculations |
4 |
5 |
| Semester: 2 | NQF Level | Credits |
|---|---|---|
|
334102002-KM-04, Apply End User Computing |
3 |
6 |
|
334102002-KM-05, Social media and digital literacy |
4 |
5 |
|
334102002-PM-02, Manage, coordinate and assist in the administration and clerical support of resources to facilitate the smooth and effective operational activities within the organisation |
5 |
15 |
|
334102002-WM-01, Perform administrative and meeting support functions to support management |
5 |
12 |
|
334102002-PM-05, Payroll processing and pay administration |
5 |
15 |
|
334102002-KM-14, Public relations, marketing and advocacy |
5 |
6 |
|
334102002-WM-03, Marketing/Public Relations and administrative support |
5 |
25 |
Year 2
Total Credits: 140
| Semester: 1 | NQF Level | Credits |
|---|---|---|
|
334102002-KM-09, Resource and procurement management |
5 |
15 |
|
334102002-PM-06, Support the recruitment, selection, and induction of staff |
5 |
15 |
|
334102002-WM-05, Procure and allocate resources |
5 |
15 |
|
334102002-KM-12, Staffing, and people support |
5 |
15 |
|
334102002-WM-08, Supervision, and training of administration staff334102002-WM-08, Supervision, and training of administration staff |
5 |
15 |
|
334102002-PM-04, Manage meetings
|
5 |
15 |
| Semester: 2 | NQF Level | Credits |
|---|---|---|
|
334102002-KM-10, Tender and procurement processes, and procedures |
5 |
5 |
|
334102002-PM-03, Assist in the administration and preparation of the process of tendering of contracts |
5 |
15 |
|
334102002-WM-06, Solicit tender offers in terms of a set of procedures |
5 |
10 |
|
334102002-PM-09, Provide administrative support to Marketing/Public Relations division |
5 |
20 |
Year 3
Total Credits: 155
| Semester: 1 | NQF Level | Credits |
|---|---|---|
|
334102002-PM-07, Classify, identify, register, track and dispose of records and information |
5 |
15 |
|
334102002-PM-10, Prepare, install and dismantle exhibition elements |
5 |
10 |
|
334102002-WM-04, Assist in planning and coordinating at least two special events/conferences |
5 |
20 |
|
334102002-WM-07, Manage a paperless office |
5 |
20 |
|
334102002-KM-11, Document management and record keeping |
5 |
15 |
| Semester: 2 | NQF Level | Credits |
|---|---|---|
|
334102002-KM-13, Principles of the National Qualifications Framework (NQF) in relation to Skills development and Workplace Skills Plan (WSP) administration |
5 |
12 |
|
334102002-KM-15, Ready for work standards |
4 |
5 |
|
334102002-PM-08, Assist in the administration and preparation of the Workplace Skills Plan (WSP) |
5 |
15 |
|
334102002-PM-11, Manage a small project |
5 |
10 |
|
334102002-WM-10, Apply ready for work standards to everyday work activities |
5 |
25 |
|
334102002-WM-09, Assist in developing a Workplace Skills Plan according to employee training needs |
5 |
8 |
Contact us
Sharecall: 0861 995 020
Whatsapp :+27 670 9636
Email: info@gopctraining.co.za
www.gopctraining.co.za
How to Apply?
- You Apply
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- We Connect
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- You Get Ready
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