National Certificate Information Technology: Systems Support (NQF 5)

Purpose of Qualification

The purpose of this qualification is to enhance readiness and provide entry into the areas of Systems Support at NQF 5. It prepares students for entry into the workplace or as an undergraduate study in Systems Development areas covered, providing them with the necessary knowledge needed for further study in the fields of Information Technology and Computer Sciences.

Overview (Total Credits: 147)

Career Focus

  • Computer Technician

  • Network Administrator

  • Hardware Technician

  • Call Centre Support

  • Data Centre Administrator

  • Electronic Data Warehousing

  • Systems Team Leader

  • Systems Administrator

  • Junior ICT Manager

Registered With

Department of Higher Education and Training

Accredited By

MICT SETA (ID: 48573)

Admission Requirements

New National Senior Certificate (NSC) that allows entry to the Higher Education Certificate Diploma or Bachelor’s Degree OR equivalent NQF Level 4 qualification


This qualification was developed to allow for further study in Information Technology and related fields at Higher Education levels. It will allow the qualified student to progress to further qualifications either in Systems Support or other IT domains, or in related industries where IT is a key component. In particular, this qualification has been designed to allow entry into the National Diploma in Systems Support at NQF Level 5 and into current tertiary qualifications at National Diploma level.

Assessment of Programme

Assessment is conducted as both a Formative Assessment and a Summative Assessment. The Formative Assessment is covered as continuous assessment tests and compilation of a Portfolio of Evidence by the student. The Summative Assessment takes place as a national summative exam for first and second semesters. It is compulsory for all students to complete work integrated learning for completion of the programme

Course Structure

  • Personal Development

  • Network Architecture and Standards

  • Enterprise Systems Management

  • Designing a LAN for a Departmental Office

  • Client Server Networking

  • Managing LANS and understanding WANS

  • Assembling, Repairing and Maintaining a Server

  • Monitor, Maintain and Test Systems

  • Install, Administer and Commission a LAN

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