National Certificate Business Administration Services (NQF 3)
Purpose of Qualification
This qualification is intended for junior managers of small organisations, junior managers of business units in medium and large organisations, or those for aspiring to these positions. Junior managers include team leaders, supervisors, foremen and section heads aspiring to these positions.
Overview (Total Credits: 120)
- Executive Secretary
- Personal Assistant
- Banking Administration
- Secretarial Services
- Customer Service Assistant
- Switchboard Operator
- Data capturer
SETA (SAQA ID: 67465)
Communication NQF Level 2 and Maths Literacy NQF Level 2
A pass in all modules – student allowed to carry only two modules from one semester to the next semester
- The National Certificate in Business Administration: Level 4
- The National Certificate in Management: Level 3 and 4
- The National Certificate in Public Administration: Level 4
Assessment of Programme
Assessment is conducted as both a Formative Assessment and a Summative Assessment. The Formative Assessment is covered as continuous assessment tests and compilation of a Portfolio of Evidence by the student. The Summative Assessment takes place as a national summative exam for first and second semesters. It is compulsory for all students to complete work integrated learning for completion of the programme
- Communicate Effectively
- Writing for Success
- Working in a Team
- Mathematical Literacy
- Computer Literacy
- The Business Environment
- The Role of the Business Administrator
- Effective Research in the Workplace
- Office Management
- Frontline Customer Services
How to Apply?
Tell us a little about yourself and we’ll help with the rest. Our convenient online application tool only takes 10 minutes to complete.
After you submit your application, an admissions representative will contact you and will help you to complete the process.
Once you’ve completed your application and connected with an admissions representative, you’re ready to create your schedule.